The people who are familiar with Beston will know that we have the best and quite a long-term after-sales services for every customer and every plant we have sold.
Except for a regular visiting to monitor the running status of the pyrolysis machines within the first year after the machine is assembled, we also take a long-term observation to the machine we have sold.
In 2016, we have shipped the waste plastic pyrolysis plant out to Indonesia and now almost two years have passed, the sales consultant and assembling engineers of Beston visited the customer again and Beston plastic pyrolysis plant gained a favorable feedback from the customer.
The customer told us that the machine was in a good condition after one-year running and they were satisfied with the quality of the machine as well. At the same time, being impressed by the high quality and considerate service of Beston, the customer wanted to continue cooperating with us in the future.
Whether you are old friends or new customers of Beston, bear in mind our all-around after-sales services which are as follows,
- A team of technician and engineer will be sent to guide the assembling and commissioning of the machine as well as the training of the customer’s workers.
- Periodical call visit, to make sure there are no problems with the equipment.
- One month’s service for free after the purchasing.
- One year quality warranty
- The technical hotline is available to service for 24 hours a day and 7 days a week.